Last Updated: Feb. 1, 2021
- the information we collect about you;
- how that information may be used;
- with whom the information may be shared;
- how you may update the information you provide us;
- how you may contact us; and
- your choices about our uses and disclosures of your information.
Information We Collect
We collect information about you so we can continue to provide and improve our Services to you and other users of the Site. The information collected may include items such as your name, e-mail address, address, phone number, facsimile number, business size, industry type, as well as other information that may or may not specifically identify you. The information collected on this Site may be stored at servers, computers, or other media located in or outside the United States.
We may obtain personal and non-personal information about you from third-party sources, including referral sources. This information may be utilized, analyzed, and/or compared with information that we have collected from you or that you have submitted to the Site. Such third parties may include but are not limited to Google, Facebook, and other third-party referral sources. If AES obtains information from third-party sources, AES takes reasonable measures to ensure the third parties lawfully obtained and provided the information to us. If the third parties unlawfully obtained and/or provided the information to us despite our reasonable measures to ensure the third parties complied with all legal requirements in obtaining and providing the information to us, you understand, agree, and acknowledge that your sole legal remedy is against the third party that engaged in the unlawful activity and that you will not assert any cause of action, claim or demand against Us.
Information Collection Technology (Web Beacons and Cookies)
We may use various technologies to collect information from your electronic device about your activities on our Site. We may collect and store non-personally identifying information through cookies, log files, clear gifs (commonly known as “web beacons”), and third parties to profile user activity and preferences. Technical and specification information about your browser and computer is automatically collected when you use or visit the Site. This information may include your Internet Protocol (“IP”) address, your browser type, operating system, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to our Site.
A cookie is data stored on your computer that tracks non-personal information about you. When using our Site, we may assign your computer one or more cookies that enable us to improve the quality of our Service and to personalize your experience. Cookies allow us to automatically collect information about your activity on our Site, such as the content you access while on our Site, the links you click, and other activity you conduct while using our Site. You may choose to modify your web browser’s setting to disable cookies or limit their use. If you choose to disable or limit cookies, you are still able to access our Site, but you may be unable to use all of the features on our Site. Additional information about cookies may be found at: https://support.microsoft.com/en-us/help/260971/description-of-cookies.
Our Site may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of our Site. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts, the quality of our Site, and the Services we provide.
Personal Information About Users Under 18 Years of Age Not Collected
Information Others May Collect
To enhance security and promote operational efficiency, the Site utilizes the resources of reputable hosting facilities that are controlled by third parties. AES is unable to provide any guarantees or warranties about these third parties’ retention or usage of your information.
Information Use and Sharing
We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third parties. Examples of some ways we may use or share information that we collect about you include:
- providing you with products or services;
- providing you with customized content and services;
- providing professional support;
- communicating with you by e-mail, United States mail, telephone, text message, and/or mobile devices about products or services that may be of interest to you either from us, any affiliates, sponsors or other third parties;
- enforcing our terms and conditions, or otherwise managing our business; and
- performing functions as otherwise described to you at the time of collection.
In order to perform certain services on your behalf, we may publish certain information that you provide. You agree that any testimonial feedback or other comments provided by you to AES becomes the sole and exclusive property of AES and that such information may be used by AES for any legally permissible purpose, including but not limited to marketing and advertising its services and products.
Communications from Us
Unless you opt out of certain communication features, we may use your information to communicate with you, such as through e-mail, newsletters, and telephone. You may opt out and/or unsubscribe to communications from AES at any time. See the Opt-Out Provisions and Updating Your Information [HYPERLINK] section below for applicable contact information and directions.
Your Information Will Not Be Sold
We will not sell any information you submit to us to any unrelated third-party without prior written notice to you and an opportunity to opt-out.
Legal Process and Investigation Issues
From time to time, AES may be required to respond to a subpoena or similar investigative demand from law enforcement, a court order, a government agency, or a private litigant. AES reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, AES may raise or waive legal objections or rights. AES also reserves the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; to protect; defend the rights, property or safety of our company, our users, our employees, or others; comply with applicable law or cooperate with law enforcement; or enforce our Site Terms of Service or other agreements or policies.
Third-Party Privacy Policies May Be Applicable
Our Site may contain links to other websites. AES disclaims any responsibility for the privacy practices of third parties that may have links to or from our website, or any framed content on our website. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.
DO NOT TRACK REQUESTS
In some states, users may be entitled to know how we response to “Do Not Track” browser settings. Like many other websites and online services, we do not alter our practices because there is little consensus in the industry about what “Do Not Track” means.
Opt-Out Provisions and Updating Your Information
We value our user’s privacy and provide them with the option to “opt-out” of having their information used for purposes not directly related to our Site. The opt-out option is available at the time you sign up for your account. If you wish to change your opt-out preference or update your information after you initially sign up for your account, you can opt-out by any of the following means:
- Send a written request to: Arrowpoint Energy and Solar, 227 Downing Street, Suite 4, Nixa, MO 64714; or
- E-mail email@example.com
Your request will generally be responded to within three (2) business days if your inquiry is via e-mail, or thirty (30) days if your inquiry is via United States mail.
Please note that changing your opt-out preference will only affect future activities or communications from us. In other words, if we already provided your information to a third party before you changed your opt-out preferences, you will need to contact the third party directly. To opt-out of communications from our third-party business partners, if any, please contact them directly.
Information Retention and Security
We take reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure
Visitors Outside the United States
In certain situations, clients of AES may dictate how their personal information is used, stored, and processed. If you are a client, you may provide written instructions to AES about how you wish for your personal information to be treated.
Arrowpoint Energy and Solar
227 Downing Street
Nixa, MO 65714